TERMS AND CONDITIONS
YOGA CLASSES, WORKSHOPS, KIRTANS AND ECSTATIC DANCES:
Yoga classes, workshops, kirtan or events can be booked and paid online. Cancellation is possible within 3 hours of the class start time. In case of a cancellation we offer a credit refund and the amount paid will be credited back to your customer account immediately and can be reused anytime within 12 months.
We do not offer cash/credit card refund and no credit will be issued for cancelling after 3hrs of an event start time or non-show. This applies only for Yoga classes, workshops, kirtan or events. For trainings and the festival see below.
In case of cancellation of an event from Senses, you will receive a credit refund or a full refund immediately.
Phone policy
We have a strict no phone policy during classes or events. You are very welcome to take photos or videos through the whole property before or after the class or event.
Use of Images and Media
You are welcome to take any photo or video before or after a yoga class or event and feel free to use them on social media.
Photos or videos may be taken by our team and used for promotional purposes and we will always inform before the class or event start date if a photographer is present. If you do not consent to the use of your image simply let us know and we will honor that.
No flag or national team attire
Please do not bring any flag or wear any shirt representing a country to Senses.
Flags divide, love unite!
Ecstatic dance
DRESS CODE: Full nudity is not accepted, beside that, feel safe and non judged to dress and express yourself as you wish. No flags or national teams attire.
FLOW TOYS AND FIRE: Flow sticks, poi, every toy with LED light is welcome anytime. Fire is not allowed unless authorized before by our team, if you wish to offer a fire show during the dance please contact the ecstatic dance team on instagram at @ecstaticdancesrilanka
KIDS AND FAMILIES are very welcome, there is an unsupervised kid area on site with swings away from loud speakers, please make sure kids have ear protections and do not leave them unattended. The MFF have animals on site like cows, goats, chickens and more that kids love to watch.
ZERO TOLLERANCE POLICY: Absolutely no alcohol, smoking or illegal substances of any kind. We have security on site and you will be removed if caught.
ZERO PHONE POLICY: Phones are allowed before or after the dance. From the opening ceremony until the closing, no phones allowed and no phots allowed. If our staff is present taking photos, those photos will be made publicly available for download so you can keep a memory with you, ask the photographer on site for the QR code to download them.
RESPECT EACH OTHER: Dancing with someone else and exploring a new connection through dance and movement is always encouraged, with consent! ALWAYS!
If someone gives you a namaste sign while you try to approach, that means: thank you for wanting to dance with me, but now i am enjoying my own space! Respect that person space and do not try to approach again.
TEACHER TRAININGS & RETREATS
- Bookings and Payments
Payment must be completed at the time of booking unless a special payment plan has been agreed in writing.
Payment plans are available upon request and must be agreed upon in writing.
Your spot is confirmed only once full payment or a 30% deposit has been received.
- Cancellations & Refund Policy
Participant Cancellations for fully paid trainings or retreats.
Cancellation within 30 days before start: Refund 70% of total paid fee minus bank fees
Cancellation within 14 days before start: Refund 50% of total paid fee minus bank fees
Cancellation after 14 days before start: No refund will be issued
Participant Cancellations for partially paid trainings or retreat under a payment plan
30% deposit are not refundable but can be credited to your account for a future training or retreat.
Studio Cancellations
In the rare event that Senses cancels a training or retreat for any reason, you will receive a full refund.
Senses is not responsible for any airfare, accommodation, or other expenses incurred due to cancellation.
- Travel and Insurance
All participants are responsible for their own travel arrangements and should have travel insurance that covers medical treatment, personal belongings, and training or retreats cancellations.
Senses is not liable for any travel disruptions, injuries, illnesses, or losses incurred before or during the training or retreat.
We strongly recommend that you arrange a suitable travel insurance for your training or retreat..
- Health & Liability
By participating, you confirm that you are physically and mentally fit to take part in yoga practices and retreat activities.
Please inform the instructor of any injuries, medical conditions, or special requirements before the program begins.
Participation is at your own risk. Senses, its teachers, and staff are not liable for any injuries, accidents, or damages during the course or retreat.
- Code of Conduct
Participants are expected to behave respectfully toward other attendees, staff, and the local environment. Any behavior deemed disruptive, unsafe, or disrespectful may result in dismissal from the program without refund.
- Use of Images and Media
Photos or videos may be taken during the classes, retreats and training program and used for promotional purposes.
Please inform us in writing before the start date if you do not consent to the use of your image.
- Changes to Programs
Senses reserves the right to make changes to the schedule, instructors, or location when necessary due to unforeseen circumstances. We will notify participants of any significant changes immediately and full refunds will apply in case you decide not to join anymore.
SOUL LANKA FESTIVAL
Ticket sales for the festival are final and non-refundable.
Ticket can be transferred to another person at any time using your customer portal within 7 days of festival start date.
For questions or concerns, please contact us at:
📞 +94763198155
🌐 www.sensessrilanka.com